by
bloglikesit
@ 22/11/2007 - 14:36:38
A customer calls. They have a question. I don't know the answer.
I speak to the man who does.
He tells me the answer, I tell the customer. Everybody's happy.

If only.
What actually happens is this.
A customer calls. They have a question. I don't know the answer.
I speak to the man who does.
Him: Well, Brad, you see it's not as easy as that.
Me: Oh, really?
Him: If this happens, I have to do that.
Me: Ok...
Him: But I can't do that until this happens.
Me: Oh, but...
Him: And that means that sometimes I have to do this on a Thursday, which will put that back 'til next Wednesday.
Me: ... (having lost the will to live)
Him: So I can't really say.
Me: *thud* (forehead hitting desk again as customer hangs up, fed up of being on hold for 18 minutes)
!!?!
Why oh why couldn't he just say "I don't know". He's like this with every question I ever ask him - I never just get an answer, I get a four hour lecture, and then I still have to ask the question again at the end. RARRRR!